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Storing and Simplifying the Digital Era

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Direct Attached Storage

SecurStor 2500
SecurStor 2500 RAID Header

PivotStor Tape Libraries

AP Series Tape Library TL2000
AP Series Tape Library TL4000
AP Series Tape Library TL8000
LTO-3 Media Tapes
LTO Tape Library Cleaning cartridge

Virtualization

Virtual Iron 4 Extended Enterprise

Miscellaneous

Cables and Transceivers
1 meter VHDCI to VHDCI SCSI cable
4Gb SFP-LC fibre channel transceiver
LC-LC 3 meter fibre channel cable

Host Bus Adapters
LSI PCI Express 4Gb single port fibre channel HBA
LSI PCI-X 4Gb dual port Fibre Channel HBA
LSI PCI-x 4Gb single channel FC HBA
QLogic PCI Express 4Gb single port FC HBA

PivotAdvance Standard Warranty: An advance replacement product or customer-replaceable spare part will be shipped within two business days after diagnosis of a problem.

Warranty Upgrade Details:

BasiCare TL2000 - 1YR: 9x5, NBD on-site after call center contact.
Essential Care TL2000 - 1YR: 9x5, 4-hour response on-site after call center contact.
RapidCare TL2000 - 1YR: 24x7, 4-hour response on-site after call center contact,
Zone 1 (within 75 miles of service center).
BasiCare TL2000 - 3YR: 9x5, NBD on-site after call center contact.
EssentialCare TL2000 - 3YR: 9x5, 4-hour response on-site after call center contact.

PivotAdvance Standard Warranty: An advance replacement product or customer-replaceable spare part will be shipped within two business days after diagnosis of a problem.

Warranty Upgrade Details:

BasiCare TL4000 - 1YR: 9x5, NBD on-site after call center contact.
Essential Care TL4000 - 1YR: 9x5, 4-hour response on-site after call center contact.
RapidCare TL4000 - 1YR: 24x7, 4-hour response on-site after call center contact,
Zone 1 (within 75 miles of service center).
BasiCare TL4000 - 3YR: 9x5, NBD on-site after call center contact.
EssentialCare TL4000 - 3YR: 9x5, 4-hour response on-site after call center contact.
RapidCare TL4000 – 3YR: 24x7, 4-hour response on-site after call center contact, Zone 1 (within 75 miles of service center).

PivotAdvance Standard Warranty: An advance replacement product or customer-replaceable spare part will be shipped within two business days after diagnosis of a problem.

Warranty Upgrade Details:

BasiCare TL8000 - 1YR: 9x5, NBD on-site after call center contact.
Essential Care TL8000 - 1YR: 9x5, 4-hour response on-site after call center contact.
RapidCare TL8000 - 1YR: 24x7, 4-hour response on-site after call center contact,
Zone 1 (within 75 miles of service center).
BasiCare TL8000 - 3YR: 9x5, NBD on-site after call center contact.
EssentialCare TL8000 - 3YR: 9x5, 4-hour response on-site after call center contact.
RapidCare TL8000 – 3YR: 24x7, 4-hour response on-site after call center contact, Zone 1 (within 75 miles of service center).